We make sure that our customers are kept informed at every step of the project, and we promise to respond to phone calls and emails at the very earliest opportunity.
It's important that our customers trust us at all times. We understand that their money, safety and peace of mind is our responsibility throughout the duration of a project.
We aim to deliver the highest quality on every project we undertake, and will not consider a job complete until it meets our standards and those of our customers.
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We bought our house knowing that we would be requiring a lot of renovation and new building work doing and everyone warned us about what a stressful experience it would be. However with the DNA team we actually found it an exciting experience and would happily go through the process again. DNA turned out to be a great team to have onsite, they turned up exactly when they said they would, they worked hard and they kept us informed every step of the way. They were polite, tidy and helpful and everyone commented on their professional approach, from our neighbours through to the man who emptied the portable toilet! Ours is a slightly older property that had been subjected to several odd extensions in the past which inevitably threw up a few surprises but the DNA boys dealt with them all competently and always requested clarification from the structural engineer or the architect when things weren’t as expected. They were never fazed by any alterations or extras we asked for. We had the team onsite for almost 6 months which was about what they had predicted (allowing for the fact that we added an extra extension on to the original plan). I would have had no hesitation in recommending them to anyone who asked for a builder and they would be the only people we would consider if we needed any work doing in the future.
You guys have done a fantastic job and have been great to have around. You’ve been friendly and courteous, flexible, easy to have around the house, and have worked really hard........ we are very happy that we chose DNA to do the build.
The DNA team were a delight to have on site during our recent house renovations. We had very exacting standards, and they approached each of our requests with a can do attitude. The site was always clean and tidy and communication lines were kept open at all times. We are delighted with the end result, and are enjoying our improved living space.
The whole team were very professional and did their best to keep things clean and tidy. They were also very mindful of the fact we had two young children in the house. The project was completed on time and on budget, and they were happy to also complete some additional minor works within the same timescale. We are very happy with the end result, and would gladly use DNA again.
The house is amazing – in particular the kitchen and the family bathroom – we love it all and it goes without saying that we will be happy to recommend you whenever we can.
Your friendly local builders
At DNA, we're a family business that takes pride in the quality of work we provide. We're building a great team for the long-term, making sure that our range of skills and experience is always improving. We all enjoy what we do, and we're told that makes us pleasant to have around!
Quality and fairness is in our DNA
As well as providing high quality building work, we also take great care over our customers. We believe in: